- Product Information Pages
- Events Calendar: With the ability to subscribe for up-to-date information in Outlook or other mail clients.
- Webinars: Our CADWorx & Analysis Webinars
- Training Videos: Our CADWorx & Analysis Training Videos
- Documentation: Our new documentation pages for our Worx Plugins as well soon to be released Quick Start Guides.
- Instant Answers: Get solutions fast with the built-in live search feature. Simply type in an expression in the search box and it will display all relevant articles from the Knowledge Base.
- FAQs: Find answers to frequently asked questions about our products and services.
- Tech Notes: Find white papers and solutions to technical questions on CADWorx, CAESAR II, PV ELITE, GT STRUDL and the rest of our software lineup!
- Support Tickets: Submit a support ticket to contact the ECE Support team. When you log into the ECE Support Desk, you will find a tab called “My Tickets”. Here you can find all of your previous and current tickets. In addition to that you are able to view, reply to, or close tickets directly.
- Community Involvement – Many of our enthusiastic customers like to lend a hand in helping each other by answering questions. Often times this allows for a support question to be initially replied to in an even faster time frame.
I would love to hear your thoughts on the Web Portals. If you have any recommendations please let me know as we are always looking for ways to improve. I hope you like what you see and always remember…When People Talk, Great Things Happen!